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ABAN
 
Abandoned
 
Abandoned Calls
 
ABN
 
ACD
 
ACELP
 
ACID
 
ACORD
 
ACW
 
ADPCM
 
ADSL
 
Advanced Encryption Standard
 
AES
 
After Call Work
 
Agent
 
Agent Group
 
A-Law
 
American National Standards Institute
 
American Standard Code for Information Interchange
 
ANI
 
ANS
 
ANSI
 
Answered
 
Answered Calls
 
API
 
Application Program Interface
 
Application Programming Interface
 
Application Server
 
Application Service Provider
 
Application Software
 
ASA
 
ASCII
 
ASR
 
Asynchronous Transfer Mode
 
ATA
 
ATM
 
Atom
 
Atomic
 
Atomicity
 
Authentication
 
Auto-attendant
 
Automated Attendant
 
Automated Speech Recognition
 
Automatic Call Distributor
 
Automatic Number Identification
 
Average Speed of Answer
 
Average Talk Time
 

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  Creativyst® Glossary Terms and meanings   () © Copyright 2001-2013, Creativyst, Inc.