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Topic: Glossary - Installation Help Required       [Link=192]
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gary
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    Glossary - Installation Help Required   (Date posted: 04/28/07 at 16:47:29) Quote Modify Delete

Hi,

I've bought the Glossary script and I've tried to install it. I get the 500 error when I try to go run the Glossary.pl, or any other .pl file.

I have checked all directory and file permissions. I have tested this with 755 and 777 permissions. I get the same problem.

I have managed to run other scripts from the same directory. I created a simple script that just showed a message on the screen, this ran OK.

I have uploaded all of the files in ASCII format.

The $UrlScriptBase and $FileDataDir are both correct. I have tested these settings.

The #!/usr/local/bin is correct, and tested on other files.

The Glossary.pl file gives the 500 error. However, if I delete the text from the file and add replace it with a simple script then it runs without a problem. When the proper text is stored then I get the 500 error.

Can anyone give me any advice? What sort of things could I have missed? I've tested everything I can think of but nothing seems to work.

Any advice or help would be very much appreciated.

Thanks and regards
Gary

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JRepici
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      JohnRHere2
    Re: Glossary - Installation Help Required   (Date posted: 04/30/07 at 10:56:09) Quote Modify Delete

gary,

Hi. Thanks for purchasing Creativyst® Glossary. Sorry you're having problems with the installation.

This is a bit unusual because you were able to get the included ShowEnv2.pl script to work fine.

I've replied to your e-mail on this and will work with you there for the time being. We can complete the record here (for others) when we determine your problem.

-djr

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gary
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    Re: Glossary - Installation Help Required   (Date posted: 05/09/07 at 16:26:26) Quote Modify Delete

Just wanted to thank you for the excellent help in getting the script installed. It's all working well now and I'm going to get on with the customisation of the webpages.

Regards
Gary

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JRepici
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      JohnRHere2
    Re: Glossary - Installation Help Required   (Date posted: 05/09/07 at 19:00:22) Quote Modify Delete

Gary,

Thanks for YOUR help too, with finding a bug that had me baffled.

If you need any help with the customization, you know where to find me.

-djr

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